can't enable access to photos on my phone

12 years ago • updated by 12 years ago • 1

I'm lost here. How the heck do I get to some actual support? I need the answer to some questions. This is ridiculous. Just post an email or something for support. Q&A pages are annoying, and never, ever, ever, ever, ever, helpful. Never will be.

Just stop with this kind of answer pages.

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12 years ago

Apologies - we should have published a support email as well (support@flixel.com). Fixing that now.

The problem with purely email-driven support is that it's a black box. The advantage of support pages is that over time they'll build up to the point where everyone can benefit from previously-answered questions.

As for your photo-access problem: if you rejected Flixel the first time it asked for access to your Photo Album, you can enable access by going to Settings > Privacy > Photos, and flipping Flixel's switch to ON.

Hope that helps, and thanks for pointing out that forgot to include our support email

Customer support service by UserEcho